Shqip  Srpski

How to contact PTK?

PTK policy and objective is to inform advice or help you with any problem regarding our services. Please, use the following information to contact us:

Note: You can contact us at the below cited phone numbers 24 hours a day, 7 days a week.

Mobile Telephone Services-Vala

Call Centre

  • Telephone: (038) 500 555; 535 353
  • From mobile: 211-0; 555 (free of charge)
  • email: info@valamobile.com

Bill & Payment Enquiries

  • Telephone: 555 112

Services of Telecom of Kosova

Sales

  • Telephone: (038) 554 554; 543 043

Phone Directory

  • Telephone: 988

Fault Reporting

  • Telephone: 977 (free of charge)

Bill & Payment Enquiries

  • Telephone:979 (free of charge)

Service information

  • Telephone:9077 (free of charge)

Information about internet services

  • Telephone:9099 (free of charge)

Complaints and other information

(For other regions instead Prishtina put the city name)

How to contact Post of Kosovo?

If you have a problem about our products, services, sales or services, you can contact us:
At our contact centres all around Kosovo,

Write us a letter at this address:

PTK-Directory of Post of Kosovo

Dardania n/n 8th floor, office 808

10100 Prishtina/Kosovo

Contact us at number 96 and number 196 from mobile – wherein we receive requests and claims of the customers, who are interested in the services and products of Post of Kosovo.

E-mail us in this address: postaekosoves@ptkonline.com
 
© 2007 PTK